INTERNATIONAL SHIPPING
Please note if your shipping costs are below $40 USD we will refund you the extra amount! We have your back and we are not looking to make extra money off shipping. Our goal is to get you the Prima System as quickly and as cheap as possible.
Last updated: May 25, 2017 21:29
INDONESIA
Everyone that lives in Indonesia will qualify for domestic shipping. Please note you will be refunded the difference below $40 USD. If you have further questions, please feel free to reach out!
Last updated: May 16, 2017 13:28
WHAT IS THE WEIGHT OF THE PRIMA SYSTEM
Prima — 2.8lbs Verge — 1.2lbs Fieldspace — 0.9lbs
Last updated: May 30, 2017 10:25
I'm looking for more information on the Thermal Insert Upgrade — where can I find that?
Built using newly developed thermal eco-friendly poly yarns, the thermal insert is waterproof and turns the Verge Case into a temperature controlling small carry. Boundary’s Thermal Insert is perfect because the Verge has quilted sidewalls constructed from water/stain resistant interior fabrics to regulate temperature and guard against liquids.
This product did not arrive in time for photos but consists of quilted hollow core nylon yarns that are bonded to insulation. The case slides into the verge case and closes using a side release buckle.
All fabrics are low-impact bluesign fabrics guaranteed for a lifetime. This product is guaranteed for life and included in our free return policy. If you buy something and it doesn’t work out, send it back for free!
FEATURES: *Taped Seams *Insulated Sidewalls Constructed W/ Hollow-Core Nylon Yarns *Side Release Closure *Waterproof/Stainproof *Keeps contents Hot or Cold for 8-10 Hours
Last updated: July 25, 2017 13:46
INTERNATIONAL SHIPPING
Please note if your shipping costs are below $40 USD we will refund you the extra amount! We have your back and we are not looking to make extra money off shipping. Our goal is to get you the Prima System as quickly and as cheap as possible. Last updated: Fri, May 26 2017 12:29 am EDT
INDONESIA
Everyone that lives in Indonesia will qualify for domestic shipping. Please note you will be refunded the difference below $40 USD. If you have further questions, please feel free to reach out! Last updated: Tue, May 16 2017 4:28 pm EDT
WHAT IS THE WEIGHT OF THE PRIMA SYSTEM
Prima — 2.8lbs Verge — 1.2lbs Fieldspace — 0.9lbs Last updated: Tue, May 30 2017 1:25 pm EDT
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.